The WoW Librarian

Catherine Buck Morgan

6902 Crossfield Road, Columbia, SC 29206
Phone: 803.790.5061 Cell: 803.315.1423
Email: cbmorgan@usit.net

OBJECTIVE
To obtain a position as a team leader where my experience in library information technology and Web 2.0 strategies can be utilized in providing a thoroughly satisfying experience for information seekers.

SUMMARY OF QUALIFICATIONS
* 12+ years as a Systems Librarian with progressive management responsibilities
* Proven written and oral communication skills
* Dedicated leader with the ability to create an environment that fosters innovation
* Experienced in developing new initiatives related to technology to improve access to information

SELECTED ACHIEVEMENTS

* Coordinated the development of the SC LENDS project, resulting in a shared resource consortium using the open source integrated library system software, Evergreen
* Oversaw the redesign of the State Library’s website using Joomla!, an open source content management system
* Implemented the South Carolina Library Network (SCLN) wiki, connecting libraries and information throughout South Carolina
* Spearheaded the development of a digitization program for state documents and images
* Trained library staff in the use of social networking tools for creating blogs, podcasts and wikis
* Mentored SLIS interns in systems librarianship

EXPERIENCE

Director, Division of Innovation and Technology
March 2008 – June 2010, SC State Library, Columbia, SC

Highlights:
* Coordinated the development of SC LENDS, the state’s first open source resource sharing consortium.
* Managed the migration of the library’s Sirsi-Dynix Unicorn ILS to Evergreen, an open source ILS
* Stepped up collection weeding, and contracted with various book vendors to sell, donate and dispose of items in an environmentally friendly way.
* Engaged as an intern an experienced scan tech to review and implement best practices for digitizing state documents.
* Guided the evolution of the South Carolina Library Network (SCLN) to a shared knowledge base wiki (http://scln.statelibrary.sc.gov).

Duties included:
* Guided the agency in pursuit of its vision in the areas of technical information and communications infrastructure and information services.
* Advised the director on strategic directions and tactical initiatives (technical, personnel, and fiscal matters) consistent with the agency’s mission and values.
* Directed the agency’s technology and information services initiatives and programs.
* Managed the agency’s technology budget and coordinates expenditures to ensure consistency with the overall agency budget and expenditures.
* Departments within this division included: Information Technology Services; DISCUS, South Carolina’s Virtual Library; Special Statewide Projects; Technical Services (3/08-12/09); Information Services (11/08-12/09).                                                                                                                                                                                                                                                                                                                                                                                                      Director of Information Technology
July 2004 – February 2008, SC State Library, Columbia, SC

Highlights:
* Negotiated the contract for migration from DRA to the Sirsi Unicorn integrated library system
* Managed the ILS migration from DRA to Unicorn, including database cleanup, coordinating staff training, monitoring data conversion
* Developed a technology plan template for use by the state’s public libraries
* Team member for the development of South Carolina Public Library Technology Standards
* Trained public libraries in the application process for E-Rate
* Served on the state’s Assistive Technology Advisory Committee
* Coordinated the implementation of KLAS, replacing the LBPH integrated library system for Talking Book Services
* Implemented a Virtual Reference Service software
* Led and coordinated “Operation Shoebox”
* Began serving on the state’s K-12 Technology Initiative Committee
* Oversaw the network upgrade from VAX/VMS to Windows Server 2003 Active Directory, with Exchange mail server
* Oversaw the redesign of the State Library’s website on a new open source content management system, Joomla!
* Implemented SharePoint as the agency’s Intranet
* Implemented Liberium Help Desk software for reporting and tracking help desk tickets
* Implemented MRTG for network monitoring

Duties included:
* Directly administers, plans and coordinates all aspects of the Information Technology department.
* Serves as a member of the Leadership Team.
* Continues duties as listed below.

Coordinator of Network Services
January 2004 – June 2004, SC State Library, Columbia, SC
* Coordinates the day-to-day operations of the Network Services Unit.
* Continues to serve as Systems Librarian, with all responsibilities listed below.
* Functions as the key technology advisor to the agency’s Management Team.
* Responsible for scheduling, preparing agenda and holding regular Network Services staff meetings and for the preparation and submission of Network Services unit monthly reports.
* Primary responsibility for development of the agency’s annual technology plan and provides consultation and guidance to assist the Deputy Director with the development of technology (i.e., automation, networking and information processing, related training) sections of other agency plans (annual business plan, annual report, accountability report, etc.).
* Key contact to the agency’s CE Coordinator for the development of technology related training for agency and public library staffs, which includes but is not limited to the agency’s annual Systems Managers Exchange.
* Supervises the Network Administrator, Desktop Support Technician and Web Administrator positions.
* Serves as statewide public library coordinator for E-Rate, the Schools and Libraries Division of the Universal Service Support Mechanism. Approved public library technology plans.

Systems Librarian
August 1997 – January 2004, SC State Library, Columbia, SC

Highlights:
* Implemented EZProxy for remote patron authentication to electronic resources
* Produced WebLION using DRA’s new gui interface for the public online catalog. Applied the same technology to produce a gui interface for the LBPH catalog.
* Implemented LISTSERV software, providing new channels of communication between the State Library and the public libraries
* Created the agency’s first Intranet
* Increased E-Rate participation among public libraries
* Served on the Statewide Evaluation Team for reviewing responses for a statewide automation RFP
* Served on the South Carolina Enterprise Architecture committee
* Coordinated the development of PERL scripts for online requisition of library materials and articles

Duties included:
* Primary responsibility for integrated library system (ILS) management.
* Assists in the installation, monitoring and management, and maintenance of servers and hosts.
* Installs and configures desktop computers and laptops; troubleshoots and repairs equipment as needed.
* Supports the function of the SC Library Network (SCLN) and consults with other libraries and agencies on statewide projects related to library automation, the Internet and computer technology.
* Developed and managed the library’s staff intranet.
* Serves as the state E-Rate coordinator for public libraries in South Carolina.

Reader/Reviewer
1999 – Present, School of Library and Information Science, USC, Columbia, SC
* Assists teaching professors with the evaluation of student assignments
* Available on an as-needed basis

Graduate Assistant, Systems Office
May 1996 – May 1997, Thomas Cooper Library, Columbia, SC
* Computer Lab Assistant
* Handled purchasing and supply requisitions
* Assisted the webmaster with HTML
* Support Desk

Intern, Thomas Cooper Library
January 1997 – April 1997, College of Library and Information Science, USC, Columbia, SC
* Primary project: reclassified European Union documents from local cataloging to LC classification.

Intern, MidNet
January 1996 -April 1996, College of Library and Information Science, USC,  Columbia, SC
* Worked with new information providers in developing their web sites, using HTML.
* Maintained the UNIX databases of account users.

EDUCATION

Associate Public Manager Certification, 2006
Office of Human Resources, SC State Government, Columbia, SC

Certificate of Graduate Study, 1997
College of Library and Information Science, University of South Carolina, Columbia, SC

Master of Library and Information Science, 1996
College of Library and Information Science, University of South Carolina, Columbia, SC

Bachelor of Arts in Philosophy, 1978
College of Charleston, Charleston, SC

TECHNOLOGY PROFICIENCIES
Platforms: VMS, Microsoft Windows 95/NT/2000/XP/Windows 7, Linux, Ubuntu

Software: Microsoft Office Suite, Dreamweaver, TextPad, Joomla!, OpenOffice, Filezilla, Apache, MySQL, etc.
Languages: HTML, CSS, JavaScript, Perl

PROFESSIONAL ACTIVITIES
PAPERS AND PUBLICATIONS

“Why Create a Library Technology Plan?” by Catherine Buck Morgan and Jeff Hall. 2005
http://www.webjunction.org/470/-/articles/content/439587?doAsUserId=C4uJMfXmfeo%3D

“Providing Equitable Access—From Ergonomics to HTML” by Cheryl H. Kirkpatrick and Catherine Buck Morgan, in Net Effects: How Librarians Can Manage
the Unintended Consequences of the Internet, edited by Marylaine Block. Medford, N.J.: Information Today, c2003. p. 149 – 160. [Reprinted from Computers
in Libraries, Oct. 2001]

“How We Renovated Our Library, Physically and Electronically, for Handicapped Patrons” by Cheryl H. Kirkpatrick and Catherine Buck Morgan.
Computers in Libraries, October 2001 v21 i9 p24

“Cultural and Religious Problems in Dewey Decimal Classification”.  1996.
http://home.usit.net/~cbmorgan/jcpap.htm

Review: “The Rituals and Practices of a Jewish Life: A Handbook for Personal Spiritual Renewal”. Edited by Rabbi Kerry M. Olitzky and Rabbi Daniel Judson. Jewish Lights Publishing, 2002. In Women’s League Outlook, Vol. 74, No. 3, Spring 2004, p. 35

PRESENTATIONS

SC in Second Life, 2007. http://www.slideshare.net/wowlibrarian/sc-in-sl-ver-2
Catherine Morgan, Director, Information Technology Services, & Kevin Hicks, Branch Manager, Society Hill, SC
Presented at SCLA, Columbia, SC, November 2007.

Using a CMS to Build Community: Rhumba with Joomla, 2007. http://www.slideshare.net/wowlibrarian/rhumba-with-joomla-using-a-cms-to-build-community
Catherine Morgan, Director, Information Technology Services, & Tao Gao, Web Administrator, South Carolina State Library (SCSL)
Presented at Computers in Libraries, April 2007.

Technology Planning for Public Libraries, 2003.
Presented at the SC State Library’s 2003 Systems Managers Exchange.

Troubleshooting and Repairing PCs. 2002
Class for Public Library staff with little to no technical experience.

ACTIVITIES & AFFILIATIONS

* Legislation and Regulation Committee, ALA/LITA 2002-2004
* Chair, Systems Managers Roundtable, South Carolina Library Association, 2001 – 2002
* Financial Planning and Development Committee, South Carolina Library Association
* CLIS Alumni Association President, College of Library and Information Alumni Association, 2000 – 2004

AWARDS/HONORS

Beta Phi Mu, 1998
College of Library and Information Science, University of South Carolina